Optimal Customer Experience Through Lighting

The Clinique d’Optométrie St-Eustache has been serving its customers for over 40 years, always putting their needs first. When they moved the clinic to a new space, it was the perfect occasion for them to upgrade their lighting to better serve customers.

Richporter Lighting collaborated with interior design firm A2Design. They shared with us their vision, and our lighting designer was able to propose different fixtures. This collaborative approach allows us to supply the best lighting solutions while bringing the designer’s vision to life.

This article will discuss the lighting design of the clinic. Additionally, it will provide advice on creating a great customer experience in your own clinic or boutique lighting project.

Commercial Lighting Goals

The goal was to make the Clinique d’Optométrie St-Eustache bright, clean, and inviting for visitors. Proper lighting played a crucial role in enhancing the overall experience.

The boutique’s display area is spacious, with large windows allowing natural light to fill the space during the day. This area incorporates three layers of lighting, guiding visitors’ attention in the desired order. This deliberate layout encourages visitors to engage with the clinic’s products on display.

Following are the three lighting layers and different lighting fixtures found in the general area:

Ambient Lighting

This is the overall lighting that sets the mood and brightness of the space. In this case, recessed LED fixtures in the ceiling achieve a soft and even illumination.

Accent and Task Lighting

This layer adds depth and dimension to the space by highlighting features or objects. In this clinic, we used spotlights with an adjustable beam distribution between 17° and 53°.

Linear wall washer lights allowed us to highlight the eyewear displays on the walls and on top the windows.

An LED strip complements the main lighting source, highlighting the lenses on the wall and serving as elegant shelf lighting.

Custom-Painted Decorative Lighting

Decorative lighting transforms ordinary spaces into extraordinary ones. This type of lighting adds a touch of charm and elegance to any space. It enhances the ambiance, sets the mood, and adds a focal point where desired.

When selecting decorative lighting, suspended lights make a great option. The decorative lighting selected for the optometrist clinic is a custom-painted pendant light. Originally available in black or gold, we decided to custom paint it to match the rest of the fixtures. This ensured a unified and harmonious look throughout the display area.

The reception area holds significant importance as it forms visitors’ first impression upon arrival. We chose downlights for this section to provide both general and task lighting simultaneously. We set the downlights to a color temperature of 40K, creating a bright and inviting space for visitors.

Examination Rooms Lighting

Examination rooms require sufficient lighting for task-related activities. Our lighting designer once again selected downlights.

These downlights offered ample light for doctors and technicians to conduct exams or lab tests. Choosing lighting solutions like downlights saves space while ensuring adequate lighting.

The chosen downlights also have adjustable brightness and color temperature, and are

Under cabinet strip lights serve as a task light solution, offering optimal lighting for specific activities. Moreover, most lights throughout the clinic are dimmable with a local and centralized control system.

Crafting a Welcoming Environment

Creating a welcoming and good customer experience involves selecting lighting that complements the clinic’s architecture. The LED lights at Clinique d’Optométrie St-Eustache enhanced the design, dividing spaces while maintaining a cohesive ambiance. Thoughtful selection of lighting solutions that align with the clinic’s design was crucial for a positive customer experience.

Elevate Your Clinic’s Ambiance

Lighting plays a critical role in the design of any clinic. In the case of the Clinique d’optométrie St-Eustache, it was integral to creating an optimal customer experience. Their approach to lighting worked to enhance the clinic’s visual style, create an inviting atmosphere, and increase brand engagement.

Designers should always consider the specific requirements of different task areas when selecting suitable lighting solutions. Additionally, ensuring that the design reflects the clinic’s values and visual style is crucial. Clinics can create spaces that build trust, encourage healthy vision, and offer a great customer experience.

Richporter Lighting’s commitment to excellent product and lighting services

At Richporter Lighting, we take immense pride in the products and lighting services we provide to our esteemed customers. Our dedication to ensuring customer satisfaction extends beyond the initial purchase.

We are dedicated to providing thorough post-purchase services, promptly addressing any arising issues or specific lighting needs.

For the Clinique d’Optométrie St-Eustache project, our experienced lighting designer personally visited the site for lighting commissioning. This involved adjusting the lights to enhance the display of lenses and optimize the overall lighting scheme. Our hands-on approach ensures that the lighting not only meets but exceeds the clinic’s expectation. Our goal is to contribute to an exceptional customer experience.

Conclusion:

The lighting in an optometry clinic is crucial in providing excellent customer service. Clinique d’Optométrie St-Eustache has succeeded in providing a visually pleasing environment that enhances the customer’s experience. With their 40 years of experience and the new improvements, their customers will surely keep coming back for their excellent services.

Project: Clinique d’Optométrie St-Eustache

Interior Design: A2Design

Electrical Contractor: Entreprises Électriques D. Chouinard

Do you want to illuminate your clinic?

Before lighting up an optometrist clinic, keep in mind the following:

• Address Reflective Materials:

Mitigate unwanted glare caused by the highly reflective nature of glass and plastic lenses.

To achieve this, collaborate with experienced lighting designers who can offer customized lighting solutions tailored to the specific space.

• Access to Professional Services

If you cannot access professional lighting services, we recommend bringing lighting samples to the space. This allows for a practical assessment of how the selected lighting will function within the clinic’s environment. Do this before placing any orders to avoid having unpleasant results.

Did you know?

When you deal with Richporter Lighting, we offer complimentary lighting services at no extra charge. Some of those services include:

– Lighting layouts

– False color

– Photometrics studies

 

Take advantage of these valuable services while only paying for the products you purchase. This is our commitment to providing you with holistic lighting solutions.

Find inspiration for lighting your optometry clinic

Explore the other optometrist projects that we have enlightened and let them inspire you:

Harina Optométristes

Klar Vision

Light up your clinic and elevate your customer experience with Richporter Lighting’s tailored designs. Contact us today.